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We specialise in managed Oracle APEX hosting (Shared, Dedicated DB and Cloud DB), plus web hosting, VPS, dedicated servers, domain registration and SSL certificates — everything you need under one roof.
Yes. Eligible plans include a 7-day (APEX/VPS) or 30-day (web hosting) money-back guarantee. See our Refund Policy for full details.
We operate across nine global regions including the US, UK, Germany, Singapore, Australia, Brazil, Saudi Arabia, UAE and South Africa. See our Network & Data Centers page.
Yes — our support team is available 24/7/365 via live chat, ticket and phone, with an average first response under 15 minutes.
Shared places your workspace on a shared Oracle DB (great to start). Dedicated DB gives you a private, isolated Oracle instance with root access. Cloud DB adds enterprise Oracle 26ai EE across two dedicated VMs for the highest demands.
Shared hosting runs Oracle 23ai with APEX 24.2; Dedicated DB runs Oracle 26ai with APEX 26.1. We keep versions current and let you schedule upgrades on dedicated plans.
Yes. All APEX plans support direct schema access via SQL Developer, Toad and similar tools, plus ORDS and RESTful services.
Absolutely — free migration is included on every plan. See our Migration page.
We accept major credit/debit cards (VISA, Mastercard), PayPal and bKash. All payments are processed securely.
Plans are billed in advance, monthly or annually, and renew automatically at the then-current rate unless cancelled. Annual billing saves you up to 20%.
Yes — invoices are available anytime from your client area, with your company details and tax information.
You can cancel any service from your client area at any time. If you cancel within the money-back guarantee window, you will receive a full refund of the hosting fee.
Selected annual hosting plans include a free domain for the first year. You can also register or transfer domains across 300+ extensions anytime.
Yes — free WHOIS privacy is included on all eligible domains to keep your contact details private.
Unlock your domain and get the EPP code from your current registrar, then start the transfer on our Domain Transfer page. You get a free 1-year extension.
Yes — free auto-renewing SSL on every plan, plus premium DV, OV, EV and wildcard certificates. See SSL Certificates.